WorkBuzz announce finalists for the 2023 Best Franchise Awards
WorkBuzz has announced the finalists of the 2023 Best Franchise Awards, sponsored by Lloyds Bank. What makes these awards unique is that they are based on feedback from thousands of franchisees – meaning they highlight the best franchises out there.
To be considered, franchisors must have taken part in the Franchise Satisfaction Benchmark programme. Franchisees are asked to complete a confidential online survey, rating their franchisor on qualities such as initial training, ongoing support, their relationship with the franchisor, and whether they would recommend the franchise to a prospective franchisee. The top-performing franchisors are then put forward as finalists in the Best Franchise Awards.
The 2023 finalists are:
Best Franchise Business to Business
Best Franchise Business to Consumer
Best Franchise Children’s Services
Best Franchise Management
Jigsaw Performing Arts
Daisy First Aid
My Window Cleaner
The Creation Station
Right at Home
Best New Entrant Award Shortlisted for the Best New Entry Award are The Football Fun Factory, Welcome in partnership with Southern Co-op and WPA. This award is open to franchisors who have participated for the first time and received outstanding feedback from their franchisees.
Steven Frost, CEO and founder of WorkBuzz, said: “As we reflect on the year, it’s fantastic to see that average franchise satisfaction scores have surged from 74% in 2022 to an impressive 78% in our recent surveys, resulting in a record number of winners of our 5 star and continuous improvement awards. As satisfaction levels improve, it becomes more and more challenging to be recognised as a finalist, making this a truly outstanding accomplishment for all.”
The winners of the Best Franchise Awards 2023 will be announced at the BFA annual conference, supported by WorkBuzz – an event that brings together the franchise industry from across the UK to network and share their experiences.
About the Franchise Satisfaction Benchmark (FSB)
The FSB is coordinated by WorkBuzz. The benchmark works by inviting existing franchisees to participate in a confidential online survey which asks them 32 questions about their franchise ownership experience. Using a consistent methodology, the franchise is assigned an overall FSB score. The highest performing franchisors are then recognised in the Best Franchise Awards, sponsored by Lloyds Bank.