Greensleeves is celebrating its fourth consecutive year of growth across its UK network of over 100 locations. With an 11 per cent increase in turnover compared to last year, the franchisor says its expanded network with eight new franchisees in 2023, proves its outdoor franchise is a ‘number one lawn treatment provider’ with over 80,000 customers.
Cheryl Harper, managing director of Greensleeves, said: “2023 has been a hugely successful and eventful year as we continue to develop the brand across the UK. As well as celebrating our 25th anniversary in May, we have consistently grown our business for four years in a row, which is remarkable and demonstrates the robustness of our brand during such economically and politically challenging times.
“We have always prided ourselves on providing exceptional customer service and for a home service franchise, it’s essential to securing repeat business and word-of-mouth referrals. We received over 8,500 reviews on Trustpilot, of which 97 per cent were rated great or excellent, and as a result have increased our score to 4.8/5.
“As a commitment to providing the very best customer service, we have also expanded our head office team with six new appointments. Together, they are committed to equipping and supporting the franchisees with the right tools to run their businesses effectively and efficiently.”
Cheryl Harper
Harper was appointed Greensleeves’ managing director this year, which the company sees as being instrumental in steering the 25-year-old franchise to become a leading player in the horticulture industry.
Harper continued: “I’m extremely proud of all the key milestones we have achieved this year and to have such a steadfast network of franchisees who are all making an impact in their local communities. Being part of the Neighbourly UK family has also been a really positive move for the network, and we are now able to collaborate closely with the other five home service brands.”
Building on the success of this year, Greensleeves has ambitious growth plans for 2024 and will be looking to expand the network with up to 10 new franchisees with exciting new developments to kick-start the new year.
www.greensleevesfranchise.co.uk
Posted: 19th December, 2023