GoodOaks’ values matched franchisee who prides himself on offering clients a quality service
GoodOaks Homecare, the provider of live-in and homecare services, has opened a new franchised office covering the Egham, Esher and Hampton areas of Surrey.
Lee Boquan with Natasha Little.
The agency says its premium care service that helps people to live independently in the comfort of their own homes, is registered with the Care Quality Commission, the independent regulator of health and social care in England.
Lee Boquan, franchisee and director of GoodOaks Egham, said that he is no stranger to the service industry, having started his career in social care 20 years ago working for housing associations. He explains that he saw a gap in the market to provide services for property management agents and this led him to set up a business providing the teams they needed to keep their buildings and developments clean and well maintained.
Boquan, while discussing with a friend the need for quality and empathetic care services especially following the pandemic, started to research the subject online that led him to GoodOaks and immediately felt their values of ‘Professionalism, Respect, Integrity, Dedication and Empathy’ were a match to his own.
Fast-forward to today and Boquan is now looking forward to helping the community gain access to great care in their own homes: “I am a perfectionist and pride myself on providing a quality service to our clients.
“If I can make my clients happy – make them smile and make their life a little bit easier or less painful or less lonely, that’s a real gift. That’s what I believe in and I am excited to bring that to my local community.”
Boquan adds that Natasha Little, an experienced registered manager has joined his team, bringing with her over 12 years’ experience in the care industry in various settings including learning disabilities, care homes, the NHS and people living with dementia.
Little commented: “I have been a registered manager for just over two years and I love the work that I do. I am excited to work alongside Lee to build the service to its full potential and bring GoodOaks Homecare to our local communities.”
GoodOaks services range from a minimum visit of 30-minutes a week to round-the-clock support and care. The flexible service provided by its trained carers can help individuals in a variety of ways from assistance with morning and evening routines to meal preparation, medication and companionship.