Pacifica Local, the domestic and commercial appliance repair service, has launched a new franchise model designed to aid franchisees build a thriving business with the backing of a national brand.
With its refreshed identity now in place, the business has set its sights firmly on growth as demand for reliable local engineers has never been greater – 26 million UK households average four appliances each and 176 million appliances are out of warranty.
Backed by the strength of Pacifica, franchisees deliver services spanning repair, inspection, replacement, and installation. From washing machines to fridges, appliances are the everyday essentials that keep households and workplaces running smoothly. But when they break down, the disruption, stress, and cost highlight the scale of opportunity.
Guaranteed work from day one
With over 20 years of national expertise, Pacifica Local franchisees benefit from guaranteed work from day one through nationally managed warranty work, while also having the freedom to build their own loyal customer base within their community.
This allows franchisees to focus on providing a reliable, people-first service while knowing they are part of a trusted national network. Franchisees receive full training, marketing support, and access to partnerships with some of the UK’s biggest appliance names, including Electrolux and LG, and the retailer Argos.
Lee Garland, head of Pacifica Local, said: “We are about so much more than just fixing appliances – we want to empower our franchise partners to create a business that matters.
“The benefits are twofold, for both our franchise partners and the clients they serve – they help families and workplaces keep moving while also building a substantial business for themselves.”
Pacifica Local adds that while franchise partners operate within their own territory, they remain part of a wider network that shares knowledge, resources, and best practice.
Smart technology streamlines day-to-day operations, and the head office team provides marketing campaigns and business development expertise to help each franchise reach its full potential.
Repair over replacement
With rising household costs and environmental awareness more people are choosing repair over replacement. Pacifica Local said it’s positioned at the forefront of this shift, offering a sustainable service that reduces waste, saves customers money, and keeps essential appliances in action for longer.
Garland added: “As we enter this new chapter, we’re inviting driven individuals to join our growing network. With guaranteed work and proven systems, franchise partners are well placed to seize the opportunity in a market where the need for reliable local engineers has never been greater.”
Posted: 11th September, 2025